View and download our policy documents
Attendance Policy
Accessibility Plan
Admissions Policy
Anti-Bullying Policy
Behaviour Policy
Child Exploitation Policy
Child Friendly Safeguarding Policy
Child-on-Child Abuse Policy
Curriculum Policy
Code of Conduct for Parents, Carers, and Visitors
Complaints Policy
English as an Additional Language Policy
Suspension and Permanent Exclusion Policy
First Aid Policy
Health and Safety Policy
Health and Safety Policy Statement
Intimate Care Policy
Mobile and Smart Technology Policy
My Future and Independence skills Policy
Parent/Carer communication Policy
Provider access Policy
Protecting Children from Radicalisation and Extremism
PSHE/RSE policy
Pupil Premium Statement
Safeguarding Policy
SEND Policy
Staying safe online Policy
If the policy you require is not listed above, please contact the Administration team at Kestrel House School on 02083488500 or email admin@kestrelhouseschool.co.uk.
Complaints
We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download below. Initial complaints should be made to the Headteacher, Aimée McMillan via telephone on 020 8348 8500 or via email to admin@kestrelhouseschool.co.uk.
If the complaint is concerning the Headteacher please contact Peter Marshall, Regional Director Peter.Marshall@ofgl.co.uk An appeals process is included in this policy.
We are pleased to report that Kestrel House School has received zero formal complaints during the last 3 years, reflecting the strong relationships between staff, students, and families, and our commitment to addressing concerns promptly and transparently.